How many times have you encountered this situation: One of your suppliers checks the payment status of a recent invoice and you launch into a frantic search for the document? Alternatively, what happens when the auditor requests to review a five-year-old document? The whole process of managing digital documents (i.e. purchase orders, invoices, or sales receipts) can be daunting, and ECM gives companies a significant advantage. In most cases, companies implement ECM to reduce the …