ERP Services

ERP Baan/Infor LN

Customization is often necessary for organizations to address their unique business needs in ERP system. Our experienced consultants at ISM Inc. understands this and offers cost effective development, customization and techno-functional support on various versions of Baan, i.e., Baan IV, Baan V and ERP LN.

With vast experience in discrete industries, our dedicated team of specialists have extensive Baan development and customization expertise to deliver projects successfully across multitude of requirements.

Working with ISM, Inc.

  • > Experienced team of techno-functional consultants with 12+ years of deep functional insight in Distribution, Manufacturing and Finance
  • > Successfully delivered 150+ development and customizations projects
  • > We follow a project delivery methodology that ensures on-time and quality delivery of projects
  • > Our consultant’s deep functional expertise results in reduced back-and-forth communication with client, which in-turn, ensures faster delivery of projects with utmost customer delight

Industry Expertise

  • > Manufacturing
  • > Logistics/Distribution
  • > Healthcare
  • > Finance

Technology/Tools Expertise

  • > Baan IV, Baan V, Infor ERP LN
  • > Baan Open World, AFS
  • > Integrations with third-party software and other services
  • > Microsoft SQL server reporting services
  • > Graphical & analytical data pivoting through VBA automation

The ISM, Inc. Process

  • > Our software development methodology ensures that we deliver the highest quality projects
  • > ISM, Inc.’s business analysts understand the requirements from both a client and end-user perspective to meet clients’ needs
  • > In-depth functional and technical specification documents are provided for client approval before starting any customization project
  • > Unit and QA testing are performed in a variety of environments. UAT documents are approved by the client before deploying solutions into the production environment
  • > We provide customized processes by request

How We Can Help

Quality Assurance Testing

Quality Testing

A thorough testing process is essential to ensuring a quality end-user product that is free of defects before going live. ISM Inc.’s testing and quality assurance team accelerates test cycles with innovative technology and unparalleled service. We offer validation and verification of software across industries and tailor our services based on your unique needs.

We’ve spent the past two decades helping IT teams improve the quality and functionality of their software across applications cost effectively. From faster software releases and security to improving your development process, ISM has you covered.

Quality Offering

  • Accessibility Testing
  • Domain-Focused Testing
  • Sanity/Smoke Testing (Manual/Automated)
  • Acceptance Testing
  • Migration Testing (Data/Server)
  • Installation Testing
  • Compliance Testing
  • Mobile Application Testing
  • Traditional Testing (Black Box/Gray Box)
  • Functional Testing
  • GUI & Usability Testing
  • Regression Testing (Manual/Automated)
  • Database & ETL Testing
  • Integration/System Testing
  • Compatibility Testing
  • User experience testing
  • Performance Testing

How We Can Help

eBusiness & eCommerce

eBusiness & eCommerce

Digital-savvy customers demand seamless and empowering experiences that include self-help, real-time information, personalized experiences, and smooth processes. For all the business, transactions, and communications you conduct online, we offer custom solutions and applications that improve efficiency and performance, as well as customer engagement and retention.

ISM, Inc. offers customized, secure, and scalable options that protect sensitive company and customer data while providing seamless user experiences 24/7 and across the globe. From open source technology to building a custom solution, we’ve got your online business covered.

eBusiness & eCommerce Offering

How We Can Help

IT Infrastructure

IT Infrastructure

Successful IT strategies are crucial to delivering real business value to your organization and customers. Let us work together to bring out the best value from your daily IT operations. We are on hand 24x7x365 to help navigate the complexities, opportunities, and efficiencies that can be realized as a result of a smart infrastructure plan. From strategy and IoT security to upgrading legacy systems we are your information technology partner.

We build, secure, manage, and optimize virtual and physical infrastructures so companies get the most value from their datacenter investments. Our managed security services protect company investments by enhancing existing features that enable protected scalability and flexibility.

IT Infrastructure Services

How We Can Help

Collaboration & Productivity: O365

Collaboration & Productivity: O365

Microsoft Office 365 is a SaaS powerhouse that combines the Office applications we all know and love in a highly collaborative way. We help you decide which communication platform is best for you based on the dynamics of your team. We simplify identity management so there is no need to remember passwords ever again. Additionally, we license, implement, support, and provide end-to-end maintenance for 0365.

Companies can take advantage of a host of social apps such as Yammer, SharePoint, Delve AI, Skype, and Exchange for added efficiency. Moreover, leaders can take full control of their data security and compliance with privacy and refined user controls built in. Office 365 ensures connectivity and productivity anywhere, anytime, and on any device.

From intelligence and analytics for data monitoring to license optimization and implementation, we’ve been a certified Microsoft Gold Partner for over a decade and can help you get up and running on Office 365 with little to no business interruption.

Microsoft Office 365 Services

  • Consulting & strategy
  • Microsoft Office 365 migration
  • SharePoint support services
  • Enterprise content management (SharePoint)
  • Microsoft Azure cloud migration
  • Infrastructure & architecture
  • Governance planning & security
  • Custom enhancements
  • aPaas tools such as Power BI, PowerApps, Flow etc.
  • Identity & access management
  • Adoption as a service (AaaS) (includes eLearning & reporting)
  • User experience/interface design & development
  • Business process automation
  • Application integration
  • Database migration
  • Intelligent mobile Intranet

How We Can Help