E-Business and E-Commerce Solutions


From internal business processes to customer care, sales and marketing, and supplier relationships, we develop custom solutions that help improve efficiencies and drive the revenue by which companies thrive. These fundamental activities present unique challenges and opportunities for companies that want to connect with users in a safe, efficient, and meaningful way.

ISM, Inc. provides customized, secure, and scalable solutions that protect sensitive company and customer data while providing seamless user experiences 24/7 across the globe. From open source technology platforms to building your custom solution, we’ve got you covered.

Successful eBusiness strategies are crucial to retaining today’s digital customer. We offer cost-effective eBusiness & eCommerce solutions including strategy, design, development, application integration, maintenance and more.


New Customer Engagement Hub

Leading companies have raised the bar on customer engagement, forcing others  to play catch up. B2B customers demand seamless and empowered experiences that include video, online reviews, real-time support, self-service, smooth interactions and more.

A customer-centric strategy requires companies to transform yesterdays’ humdrum customer portals into next-generation customer engagement hubs (CEH). A one-stop-shop that makes it easy for customers to do business with you anywhere, anytime, and on any device.

The new fully-customizable customer engagement offering from ISM, Inc. is the end-to-end solution to B2B organizations’ toughest eBusiness & eCommerce challenges. Our customer engagement framework can be tailored to your unique needs and preferences. With cloud, analytics, mobile, social, and more built in, it is a one-stop-shop for the digital customer and essential for streamlining and integrating back-end processes. Contact cbenvenuti@ismnet.com today for more information or to schedule a demo.


The ISM, Inc. Advantage

With an unwavering commitment to exceptional customer service, here are just a few of the benefits to working with us:

  • Progressive capabilities to design, develop, and implement high-quality technology solutions that are well documented and feature easily maintainable code
  • Reduce administrative and operating costs
  • Reduce inventory costs
  • Reduce the cost of procurement
  • Improve customer service and satisfaction
  • Streamline procurement procedures
  • Increase communication efficiency and interaction with
  • Employees, vendors, customers and strategic partners
  • Increase revenues and profit margins