The ISM, Inc. Blog

artificial intelligence
When analysts and executives discuss the implications of artificial intelligence technology, many still envision the futuristic world portrayed in Steven Spielberg’s “A.I. Artificial Intelligence.” Yet, while the film serves as a contemporary retelling of the Pinocchio story—Haley Joel Osment’s robotic character longs to become a “real” boy—the feature only addressesContinue Reading
eBusiness - Customer Engagement
Customer engagement begets customer retention. However, as competition throughout the B2B space continues to ramp up, customer satisfaction and loyalty can be difficult to maintain. Businesses that wish to keep clients happy in today’s eBusiness environment must be willing to do whatever it takes to bring the customer relationship toContinue Reading
According to Gartner, 80% of large and midsize organizations in mature regions will have deployed one or more content collaboration platforms as part of a content productivity and collaboration strategy by 2020. Moreover, group chat is gaining ground empowering teams to work better together and improve overall business KPIs. HereContinue Reading
Computers weren’t always personal. Long before the average customer could carry the entire Web in their back pocket, these revolutionary devices consumed entire rooms. They might seem like mammoth, prehistoric contraptions to people now, but they launched society into the future that we now call the present. Yet while theContinue Reading
A Moment of Clarity in Data ScienceFeb2018
A few weeks ago, someone asked: “How will big data impact data warehousing?” Before answering this question, I feel compelled to clarify a few common misconceptions about big data and data science in general. We sometimes confuse Online Transaction Processing (OLTP) with Online Analytical Processing (OLAP); data warehouses with dataContinue Reading