IT Infrastructure Services Summary
In today’s business scenario, enterprises seek to transform IT Infrastructure Services (IT IS) to gain scalability and flexibility. Additionally, this transformation optimizes your infrastructure consumption, reducing the Total Cost of Ownership (TCO) and bringing in a competitive edge for enterprise success. Integrated Systems Management Inc (ISM) offers helps to build and manage a highly available, reliable IT infrastructure that meets your dynamic business needs.
Our IT Infrastructure Services Offerings
- Server and Storage Management: ISM’s Server Management service is designed to address an enterprise’s entire server platform needs from design, deployment and migration to optimization. Our services ensure better server utilization rates, improved system availability and increased performance.
- Server Monitoring and Maintenance
- Performance Management
- Server Consolidation
- Capacity Analysis & Forecasting
- Day-to-day Administration
- Troubleshooting and Root Cause Analysis
- Security Management of the Servers
- Patch Management
- Backup Management
- Enterprise RAID, SAN, NAS and DAS Solutions
- Private Cloud and Virtualization Solutions: ISM builds, configures, manages, and optimizes your Private cloud, virtualization and physical infrastructure, so you can get the most value out of your investments in data center. Our offerings through this service are:
- Private cloud hosting facility in “SSAE16” type II certificated datacenter with state of the art facilities.
- Server hosting facility under Azure and Amazon Cloud platforms.
- Managed Services Contract covers Server setup, Management, Maintenance, Monitoring, Security and Backups & Recovery services.
- Disaster Recovery and Business Continuity planning including recovery sites strategically positioned in various locations.
- Physical-Physical, Physical-Virtual Solutions.
- Managed Network and Security Services: ISM offers “Managed Security Services” that not only monitors and manages your backbone and security investment, but also extends the features of your equipment and software by providing intuitive reporting and support. ISM covers all aspect of IT security as well as manages wide range of operations under this service and some of them are listed below.
- Network Connectivity and Monitoring
- Network Policy Enforcement
- Provide day to day management of the network infrastructure
- Proactive Network Monitoring and alerts
- Perform capacity planning and upgrade activities related to network infrastructure
- Hardware and Software Firewall support
- Packet Filtering and Monitoring
- Intrusion Detection and Prevention
- Content Filtering Services
- Gateway level Antivirus protection
- SPAM filtering
- IPsec, SSL and PPTP VPN Management
- Firmware and Patch update
- Day-to-day Administration
- Extensive Alert and Reporting
- Messaging & Collaboration: We build, operate and provide professional services on email as well as collaboration platforms such as Microsoft Exchange. Our Messaging and Collaboration services are:
- Architect and Design Messaging solutions
- Exchange Implementation
- Group management
- Mail scheduling / routing
- Replication scheduling
- Mail box problem investigation
- Active Sync with Android, IOS and Windows Mobile
- SharePoint readiness assessment
- SharePoint Implementation and management
- Email Security and other services
- Email archiving
- Desktop Management: ISM provide supports to end user client by managing their workstations and also integrating or upgrading them to the newer operating environment with minimal business disruption.
- Microsoft Windows 7 /8 OS management
Systems and Servers: ISM provides supports latest and industry standard proven technologies for few selective brands such as Microsoft, DELL and IBM. Below is a list of some of our selected technologies:
- Microsoft Windows 2003, 20008, 2012 Servers
- Microsoft Exchange 2010, 2013 Servers
- Microsoft SharePoint 2010, 2013 Servers
- Single Sign On with Active Directory Federation Services
- Microsoft IIS Web Services
- DELL and IBM Server Technology
- DELL AppAssure Backup, Recovery and Replication solution
Networking and Securities: Network and Securities are Backbone for any Organization’s IT operations. ISM supports standardize networking and security technologies to maintain secured and highly available network infrastructure. We support industries leading brands such as CISCO, Juniper, Fortinet, Netgear and DELL. Below is a list of some of our selected technologies:
- SonicWall and Fortinet Firewall Security
- Netgear Wireless
- CISCO and Juniper Networks
- SolarWinds and ManageEngine Server and Network Monitoring Tools.
With ISM Managed IT Services, gain returns on your IT investment, secure maximum business value, and cost-effectively manage your IT operations efficiently. As a preferred partner for outsourcing IT support requirements, ISM IT Services provides high quality, end-to-end IT infrastructure solutions. We are your virtual CIO!