With increasing Information Technology (IT) demands and decreasing profit margins, Diagnostic Laboratories are seeking a connectivity and software application development partner that offers quality services, cost-effective solutions and can be their one-stop-shop for all IT needs. Diagnostic Laboratories are facing an imminent change as they shift to providing value-based services. In addition to managing their business, which is managing high quality clinical diagnostic testing, they must focus on new information technology for value-based care initiatives. Increase in EHRs and increased electronic orders and results are reshaping the healthcare industry. However; for a laboratory each interface is an additional expense and requires extra resources to manage the implementations and to accommodate special developments for each EHR Vendor.

Diagnostic Laboratories are looking for a partner who has relationships and connectivity with a large number of EHR vendors.

Diagnostic Laboratories are looking for a long-term partner who understands their IT related challenges and issues and will help them increase revenue and market-share in the competitive healthcare arena.

The Healthcare IT Vendor should be able to offer a comprehensive suite of products and services including:

  • EHR Solutions for medical practices for electronic orders and results.
  • Cross-reference mapping for insurance codes, LOINC codes and test codes.
  • Real-time connectivity to patient demographic and insurance information.

Here is a list of important IT requirements for a successful Diagnostic Laboratory.

1. Cloud based real-time Interface Hub Solution:

Diagnostic Laboratories are seeking a proven interface HUB solution which offers a secure transfer of orders and results, and significantly increases the speed of implementation and management for installing and supporting interfaces. This will eliminate the need to manage expensive VPN connections, inconsistent HL7 formats, or idiosyncratic EHR interface requirements

2. Centralized Dashboard:

One of the most powerful tools for Diagnostic Laboratories is a web-based centralized dashboard which provides a convenient way to manage and track interfaces from any browser. Laboratories should be able to start, pause or stop interfaces or change configurations without calling physician practices. Users should be able see a live view of all transactions, broken down by each interface, and can drill-down into individual transactions.


3. Real-Time Alerts:

Diagnostic Laboratories should receive alerts providing real-time predictive data analysis that will change the way everyone works in and out of the laboratory. It should monitor all your interfaces and notifies you instantly when attention is required. Diagnostic Laboratories should be able to monitor when transfers are stuck or taking too long?

4. Say “No” to VPN:

Diagnostic Laboratories should be able to eliminates the hassle of maintaining VPN connections by using secure web services to facilitate orders and results delivery.

5. Security:

Diagnostic Laboratories needs to secure HIPAA compliant transfers for all order and results between their lab and physicians’ practices.

6. Speedy Interface:

With an experienced and knowledgeable interface partner Diagnostic Laboratories should be able to build speedy and hassle-free orders and results with interfaces that have zero downtime.

Integrated Systems Management Inc. (ISM) has been working with Laboratories for over a decade now and we understand the IT related challenges involved. Our comprehensive suite of products and services offer all the solutions laboratories need including software for practices for electronic orders and results, connecting to practice EHRs for electronic results delivery and cross-reference insurance mapping as well as connectivity to patient demographic and insurance information.

We are committed to providing solutions that assist laboratories in increasing sales, differentiating, acquiring new accounts, and retaining existing accounts. Engineered by lab-industry specialists, feature-rich HUB Solution pre-processes and post-processes files to correspond to any workflow or interface. Our dedicated team is an extension of their IT departments, helping labs of all sizes increase their market share, reduce costs and provide cutting-edge IT solutions.

Since 1989, Integrated Systems Management, Inc. (ISM) has provided software engineering and information technology solutions that help organizations solve a broad range of business challenges, capture unforeseen opportunities, and achieve impressive results. We are focused on providing Analytics, Artificial Intelligence (AI), Interoperability, Integrations and Customer Software Applications. ISM has extensive experience in FHIR (Fast Healthcare Interoperability Resources). With headquarters in Hawthorne, NY, we have created a 24-hour development and support platform that offers our clients faster turnaround and excellent quality, at very affordable rates. We have more than 200+ pool of skilled software professionals. We aggregate 500+ Years of healthcare domain development, maintenance and support experience.

Want to find out how you we can help your organization? Contact us today