Interoperability and Integration for Payers

ISM has been working with Health Payers for over a decade now and we very well understand the IT challenges-issues involved. We excel in resolving a broad range of business challenges, capture unforeseen opportunities and achieve exceptional results for Health Payers setup.

ISM partners with payer organizations to provide connectivity and clinical data integration across the healthcare spectrum which facilitates:

Flexibility:

ISM offers a flexible integration platform able to meet disperse workflows or connectivity requirements.

Cost Savings:

  • Greater control over the relevant data and workflows results in less dependence on clearinghouses and increases potential savings for the customers and partners.
  • ISM HUB Solution – Integration Engine significantly improves and expedites the billing and payment workflows.
  • ISM HUB Solution – Integration Engine can be utilised in conjunction with the payers legacy engine to expand the capabilities without disrupting existing workflows.

Control:

  • Payers have total control over the data, driving better business decisions for the organization.
  • Real time alerts to identify and resolve any connectivity issues with customers and partners.
  • Improved outcomes for all clinical and financial procedures with automated data entry and task assignment.
  • Streamlined claim processing by connecting payers to patient health data.
  • Streamlined operations while verifying all steps in the process are followed.
  • Aligned procedures with documented patient needs.
  • Accurate tracking of patient outcomes.
  • Better diagnosis of patients and support delivery of precision care by utilizing population health analytics.

How We Can Help

Free Consultation

Interoperability and Integration for Home Healthcare

ISM Home Healthcare Solution is a web based comprehensive advanced Home Health Agency Management Software that simplifies home health care management while staying compliant with Medicare and Medicaid requirements. It is an across the board solution facilitating the Home Health Agency run in a seamless and streamlined way.

Our entire platform is optimized for Tablets and Smartphones. All information is safely stored in the cloud., so your caregivers can access ISM Home Health software anywhere, anytime.

Handles multiple offices or business lines within one system.

Our core promise is to make it easier for your agency to perform better, reduce cost and increase efficiency with following benefits:

INTUTIVE

When tasks are made simpler, more gets done and done right. We put years of thinking into our software to make it as easy as possible

ALL-IN-ONE

Comprehensive to streamline work for your front-line caregivers and your back-office administrators.

COST-SAVINGS

Functionality you need most to run your agency efficiently helping save time and staff overheads with increases productivity.

ANALYTICS & INSIGHTS

Transforming data into useful information enables better decision-making, more efficient processes and enhanced patient experience.

Home Healthcare Solutions

Document Review

Our quality assurance centre facilitates caregiver’s completed documents reviewing, approving or returning them for correction

Prior authorization tracking and monitoring

Automates compliance with payers’ requirements for prior authorization

Scheduling

View schedules from the angle of a patient, caregiver or agency as a whole.
In-built alert system warns the user about potential conflicts or issues with compliance

Medicare eligibility

Real-time Medicare eligibility verification

Electronic Visit Verification (EVV)

EVV facilitates caregivers with the tool for checking the schedules, capture patient’s electronic signature and complete plan of care-based visit notes.
EVV provides “live monitoring” capability to the agency to monitor visibility on home visits that are in progress as well as delays and no-shows.

Dashboards and analytics

Comprehensive custom configurable dashboard with real time analytics

OASIS Documentation

Integrated OASIS documentation with built-in analyser

How We Can Help

Free Consultation

Interoperability and Integration for Radiology & Imaging Centers

Radiology and imaging centers are facing a distinguished change as they shift to providing value-based service. We have been working with radiology and imaging centers for over a decade now and we very well understand the IT related challenges-issues involved.

Our comprehensive suite of products and services offer all the solutions radiology and imaging centers need including software to practices for electronic orders and results, connecting to practice EMRs for electronic results delivery and cross-reference insurance mapping as well as connectivity to patient demographic and insurance information.

We are committed to providing solutions that assist radiology and imaging centers in increasing sales, differentiating, acquiring new accounts, and retaining existing accounts. Our dedicated team is an extension of their IT departments, helping radiology and imaging centers of all sizes by providing cutting-edge IT solutions.

Radiology Solutions

ISM has the proven interface HUB solution for radiology information system (RIS) and physician practices. Offering much more than secure transfer of orders and results, it significantly increases the speed of implementation and management for installing and supporting interfaces.

It eliminates the need to manage expensive VPN connections, inconsistent HL7 formats, or idiosyncratic EMR interface requirements.

Advantages for radiology and imaging centers

  • Fixed low cost
  • No costs for interface engine
  • No internal development for new interfaces
  • Minimal project management
  • Speedy interface implementations
  • Faster support

Centralized Dashboard

One of the most powerful tools is our interface HUB solution’s web-based centralized dashboard, provides a convenient way to manage and track interfaces from any browser. Radiology-imaging centers can now start/pause/stop interfaces or change configurations without calling physician practices. Users can see a live view of all transactions, broken down by each interface, and can drill-down into individual transactions.

  • Live snapshot of all interface activities
  • Remote configuration and schedule management
  • Powerful and easy tool to create and manage interfaces

Alerts

The interface HUB solution’s Alerts provide real-time predictive data analysis. It monitors all the interfaces and notifies instantly when attention is required.

  • Are transfers stuck or taking too long?
  • Is the vital system down or working sporadically?
  • Is activity going out of control?
  • Are all units checked in and accounted for?

VPN Elimination

The interface HUB solution eliminates the hassle of maintaining VPN connections by using secure web services to facilitate orders and results delivery.

Supports:

  • FTPS
  • SSL
  • SFTP
  • SSH
  • TCP/IP
  • MLLP

Secure

Secure HIPAA compliant transfers for all order and results between the radiology information system (RIS) and physicians’ practices.

Radiology Services

Comprehensive Service

ISM interfaces come with the added advantage of our resources – we provide full interfacing service to meet your specifications while you focus on increasing your client-base.

  • Management of all your interfaces from start to finish
  • Dedicated project management team
  • LIVE ongoing support throughout the process
  • Access to full tracking system to view/manage our progress

Speedy Interfaces

Our exceptional interface team, excellent project management capabilities, hands-on customer service and comprehensive knowledge base allow us to build speedy and hassle-free orders and results interfaces in zero downtime

Remote Configuration

  • Change physician interface configuration from a secure web browser.
  • Have full control of sending updates to physician practice

How We Can Help

Free Consultation

Interoperability and Integration for Nursing Homes

Increasing EHR awareness and adoption is leading Nursing Homes still on papers to look out for a suitable one and the practices having one already to upgrade to an advanced more appropriate system according to their specific requirements.

We have been working with the Nursing Homes for over a decade now and we very well understand the several IT related challenges-issues involved like migrating the old legacy data from the existing EHR, connectivity concerns for the practices using EHR and PM from separate vendors or the critical interfacing requirements like interfacing the electronic health records to state registries/HIEs, hospitals, laboratories, imaging centers or medical devices.

Solutions and Services

Our cost-effective comprehensive solutions and services include:

 

EHR Data Extraction & Conversion

ISM makes the extraction, evaluation and conversion of existing clinical data from one EHR system to another seamless, cost-effective and stress-free providing speed and accuracy regardless of the source system.

  • Proven and Cost-Effective
  • Specialized expertise with highly customized data extraction and conversion
  • Data conversion tools for cross-reference mapping, testing and project management.

 

EHR-Archiving

Our EHR-Archive is a cloud-based, vendor agnostic, searchable and read-only archive organized by patient chart which keeps records easily accessible in a structured, discrete format while practices can start with their new EHR system. No internal servers, network configuration or VPN tunnels required.

  • Cloud-based, vendor agnostic secure low-cost solution
  • Comply with Federal Regulations
  • Maintain Continuity of Care
  • Expedite the roll out the new EHR
  • Structured patient records, searchable in seconds; set up, hosted, managed and monitored by ISM
  • Anywhere, anytime access

 

Laboratory Orders & Results Interface

Our Single Hub Connection proivdes connectivity to hundreds of laboratories with a single connection to our infrastructure.

ISM has been working with laboratories for more than a decade and has established relationships and connectivity with many. Partnering with ISM allows Hospitals/Health systems to establish one channel with us and inherit connectivity to all these laboratories out-of-the-box.

  • No cost to Hospitals/Health systems
  • No internal development for new interfaces
  • Elimination of backloads
  • Minimal project management
  • Speedy interface implementations
  • Built-in connectivity to hundreds of labs
  • Faster support

Comprehensive Service

ISM interfaces come with the added advantage of our resources – we provide full interfacing service to meet your specifications while you focus on increasing your client-base.

  • Management of all the interfaces from start to finish
  • Dedicated project management team
  • LIVE ongoing support throughout the process
  • Access to full tracking system to view/manage our progress

Speedy Interfaces:

Our exceptional interface team, excellent project management capabilities, hands-on customer service and comprehensive knowledge base allow us to build speedy and hassle-free orders and results interfaces in zero downtime.

VPN Elimination:

Single Hub Connection eliminates the hassle of maintaining VPN connections by using secure web services to facilitate orders and results delivery.

Secure:

Secure HIPAA compliant transfers for all order and results between the lab and practices.

 

Charge Interface from PM

Charges from EHR → PM, Demographics from PM → EHR

For the practices using EHR and PM from separate vendors and facing duplicate work or seamless connectivity concerns; we have wholly developed interface solution providing seamless connectivity enabling the two disperse systems to act like one.

  • Eliminate Errors
  • Save Time
  • Eliminate duplicate entry for demographics and billing transactions

 

Clinical EHR and Hospital/HIS Integration

ISM has been assisting medical practices in enabling the secure transfer of data between the electronic medical/health records system and hospital’s Health Information System by providing safe HIPAA compliant connectivity between the two disperse systems. Such data integrations minimises redundancy of data or services, improve patient outcomes and enhance patient care across the whole medical community.

The transfer of data is usually managed between the sources by utilizing the HL7 code standard integration to ensure precise transfer of data. The data transmitted can very comprehensively includes discharge summaries, radiology reports, imaging and lab results, etc.

 

Clinical EHR and Health Interface Exchanges (HIE)

The HIE strives to electronically mobilize patient data within a specific region, community or hospital system with the goal of providing caregivers the information required to provide patient centred care. The HIE data is also used by public health authorities to make analyses of community health needs. ISM’s comprehensive, HIPAA compliant, secure integration services help Nursing Homes connect directly with local or state HIEs via HL7 and CCD integration. Clinical data from the EHR can be easily & securely imported into a local or state HIE for accurate analyses and trend tracking. Data can even be discretely exported from HIE’s using CCD and input it directly into the patient records.

 

Clinical EHR and Medical Device Integration

Integration between medical devices and the practice’s electronic medical/health record software is essential for accelerating and improving various processes related to the practice’s workflow as well as minimizing human errors resulting in higher quality patient service and a more efficient decision-making process by provider/medical staff.

Medical practices are benefitted tremendously by integrating medical device data directly into their electronic medical/health record system in real time rather than practicing manual data re-entry.

ISM assists medical practices in medical device integration by securely electronically interfacing various medical equipment from companies like Midmark, Welch Allyn, GE, Siemens etc. with the respective EHR system to ensure seamless operation and interoperability thus providing practice staff more time for patient care decreasing the burden of completing patient charts manually.

How We Can Help

Free Consultation